Terms and Conditions

Terms of recruitment and use of the website

 
1. PURPOSE AND SCOPE
 
The purpose of these stipulations is to regulate the use of electronic sales services for the different goods and services offered by CROMOZONA VALENCIA, SL, a merchant company that operates on the Internet from its website www.lookfantasy.com, selling hairdressing products to its clients. beauty and analogous products related or not with them.

The clauses that are listed below make up the framework contract that all users who access the page www.lookfantasy.com are obliged to know and accept. For the sole purpose of these general conditions, the term "user" includes any Internet user who accesses the website www.lookfantasy.com, either directly, or from any other Internet site.

The services offered by CROMOZONA VALENCIA SL in this website will be regulated by the conditions contained in this contract. CROMOZONA VALENCIA SL reserves the right to modify, in whole or in part, these general conditions, the new ones agreed upon from the moment of publication on the page being applicable. In any case, the mentioned modifications will not have retroactive effects on the goods or services already previously contracted by the users.

These General Conditions are binding on both parties and form an integral and inseparable part of the contract of sale whose efficiency operates at the time of the subscription of the order at the request of the client, through the contracting mechanisms that will be specified later, all in accordance with what is provided in art. 1.255 of the Civil Code that includes the principle of the autonomy of the will and agreements between the contracting parties. For all purposes it will be understood that the user accepts the conditions and rules of use here related from the moment he places an order.

CROMOZONA VALENCIA SL makes every effort within its means to offer the information contained in the website www.lookfantasy.com truthfully and without typographical errors. In the event that at any time there is an error of this kind, alien at all times to the will of CROMOZONA VALENCIA SL, it will be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, CROMOZONA VALENCIA SL will notify the customer of this error and the customer will have the right to cancel their purchase without any cost on their part.

The contents of the web www.lookfantasy.com could, at times, show provisional information about the nature of some products. In the event that the information provided does not correspond to the characteristics of the product, the client will have the right to rescind his purchase without any cost on his part. CROMOZONA VALENCIA SL is not responsible directly or indirectly for any of the information, content, statements and expressions contained in the products sold by www.lookfantasy.com. Said responsibility rests at all times on the manufacturers or importers of said products.

The client understands that CROMOZONA VALENCIA SL is a mere intermediary between him and said manufacturer or distributor. 
 
2. IDENTIFICATION AND COMPANY NAME
 
CROMOZONA VALENCIA SL , established in PL . XUQUER , 4, 46021 VALENCIA , with CIF B97185250 and registered in the Commercial Registry of Valencia , Volume 7194 , Book 4497 , Folio 111, Section 8, Sheet V83786 , serves electronics online sales for your website www.lookfantasy.com. They can be contacted through the above address or via email cromozona@cromozona.com
 
The address for claims indicated as correspond to the registered office of the company.
 
 
3. OBJECT
 
These General Conditions govern the products and services offered by CROMOZONA VALENCIA SL and advertising to your clients / customers , all through your web page as well as the rights and obligations of the parties arising from the purchase and sale agreed between them.
 
 
4. TERMS OF SERVICE DELIVERY AND RESPONSIBILITY
 
CROMOZONA VALENCIA SL , in compliance with the provisions of art. 10 of Law 34/2002 of 11 July , through its website and these Terms and Conditions , provides access electronically permanently , easy, direct and free comprehensive information of your company name (data tax , registration , address and communications ), as well as customer data , exclusive access thereto, held by the company.
 
 
5. CONDITIONS OF ACCESS USER / CLIENT
 
The user of the website www.lookfantasy.com will have the right to free and free access to the public information collected in it, although CROMOZONA VALENCIA SL reserves the right to restrict access to information, promotions and special offers to its customers. registered.

The public information contained in the website www.lookfantasy.com referred to both the company CROMOZONA VALENCIA SL and the brands, products, logos, etc ... of the distribution companies and manufacturers of the products and services offered are protected by the legal provisions on intellectual and industrial property, for which the copying, transmission, transfer, sale or use by the client outside the advertising purpose of its virtual publication that do not have the express consent of CROMOZONA VALENCIA SL, of the manufacturer of the product or the owner of trademarks and logos, under the terms provided in section 15 on Industrial and Intellectual Property Rights.

In order to place orders on the website www.lookfantasy.com, each client will provide CROMOZONA VALENCIA SL voluntarily and under his responsibility, his / her personal data.
All personal data provided by customers in a fraudulent or false manner may be considered a crime of falsification of commercial documents.

CROMOZONA VALENCIA SL will be able to offer the client a personal registration system through an email and a password to facilitate future purchase operations for the client. In this case, the client may designate the desired password at his / her discretion.

The customer is committed to ensuring the confidentiality of their own access password. CROMOZONA VALENCIA SL is exempt from any liability arising from the incorrect use or negligence on the part of the client in fulfilling its obligation of confidentiality of its access codes.
 
6. PRICES
 
CROMOZONA VALENCIA SL reserves the right at any time and unilaterally to modify the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the current one in the advertising coinciding with the moment of formalizing the order.

CROMOZONA VALENCIA SL makes every effort within its means to offer the information contained in the website www.lookfantasy.com truthfully and without typographical errors. In the event that at any time there is an error of this kind, alien at all times to the will of CROMOZONA VALENCIA SL, it will be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, CROMOZONA VALENCIA SL will notify the customer of this error and the customer will have the right to cancel their purchase without any cost on their part.
 
 
7. PRODUCTS AND SERVICES
 
CROMOZONA VALENCIA SL reserves the right at any time and unilaterally to modify the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the current one in the advertising coinciding with the moment of formalizing the order.

CROMOZONA VALENCIA SL makes every effort within its means to offer the information contained in the website www.lookfantasy.com truthfully and without typographical errors. In the event that at any time there is an error of this kind, alien at all times to the will of CROMOZONA VALENCIA SL, it will be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on that error, CROMOZONA VALENCIA SL will notify the customer of this error and the customer will have the right to cancel their purchase without any cost on their part.
 
8. PAYMENT
 
The following forms of payment are :
- Upon delivery . The customer shall pay the amount at the time of receiving the goods.
- PayPal. Electronic medium that allows payment by Paypal or credit card.
 
 
9. DELIVERY
 
Deadlines contained in the delivered products are for guidance only. Subject to technical errors of our systems , products that are in stock and whose order is confirmed and validated before 14 pm Monday through Friday will ship the same day and delivered the next working day via courier ( in Peninsula). Order as confirmed is understood and validated has validated the payment ( in the case of payment by bank transfer or credit card ) .
 
Shipments to Ceuta , Melilla and the Canary Islands are made by POST and processed differently Peninsula shipments , so they usually ship next business day from when the order confirmed and validated . Delivery times vary from 3-15 days. Depending on the size / weight of the package , it may not take you to POST shipping address and need to pick up at the post office .
 
 
10. PLACE AND METHOD OF DELIVERY
 
The goods is at all times covered against risks of transportation, loss and handling and will be delivered to the designated address at the time of contracting by the customer. The subsequent modification of the place of delivery requested by the customer may generate additional costs on the sale price that will be at the expense of the buyer. The merchandise will be delivered to the customer by a transport company, together with the delivery note in which the data will be recorded to identify the customer, the order, the total to be paid (only for orders in the form of payment against delivery) and the number of packages that make up the shipment. Orders for large packages (more than one meter on either side) will be delivered at street level so they will not be raised in elevators or up the stairs.

The shipping cost in an order covers part of a single shipment to the destination indicated when placing the order. Once the order is sent it is not possible to change the delivery address. If the courier company tries to deliver the order and the customer is absent, the delivery will not be attempted again until the courier company is contacted. If the courier company tries to deliver the order a second time and the customer is again absent, the customer must pick up their order by their means at the address that corresponds to the delegation of the courier company that has the package.

The case of checking the customer at the time of delivery errors in the received goods or that it is visibly damaged, must record these circumstances on the carrier's delivery note and bring these facts to CROMOZONA VALENCIA SL in a period of less than 24 hours by calling the customer service number of www.lookfantasy.com or by sending an email to cromozona@cromozona.com. In any case, the customer must verify that the merchandise has been delivered in perfect condition. Claims after 24 hours after delivery will not be accepted.

The merchandise that has not been delivered within seven working days from the departure of the same from the facilities of CROMOZONA VALENCIA SL for reasons not attributable to the seller will be returned to it, restoring the amounts paid in case of orders in the modality prepaid except for the original shipping costs as well as shipping costs to our warehouses.
 
 
11. WARRANTY OF PRODUCTS
 
Products supplied by CROMOZONA VALENCIA SL are guaranteed from the date of receipt of the product against defects in manufacture or assembly . The costs to CROMOZONA a product warranty period is payable by the purchaser.
 
Products supplied by CROMOZONA VALENCIA SL are mainly intended for commercial enterprises and professionals, so that the guarantee is stipulated by the manufacturer in the warranty document included with each product it applies , varying the warranty period between 6 and 24 months.
 
All electrical products CROMOZONA VALENCIA SL supplies are checked before being shipped .
 
The guarantee of the products supplied by CROMOZONA VALENCIA SL applies exclusively to the products themselves.
 
If a customer CROMOZONA VALENCIA SL forwarded to an electrical appliance with a problem not covered by the warranty , the customer should pay 30 euros for VALENCIA SL CROMOZONA it back ( for costs of collection, handling and shipping), regardless the cost of repair (if the customer accepts the cost of it) .
 
 
12. CLIENT RIGHTS
 
Privacy and security of personal customer data in accordance with the provisions of Spanish legislation on data protection.
No distribution , transmission or publication of customer data without your express consent.
No advertising or promotional emails rejected if any .
Check , modify and delete customer data held by the database CROMOZONA VALENCIA SL on request , all as provided in section " Privacy Policy" .
Free access to the open sections of the website CROMOZONA VALENCIA SL
Know at any time the status of processing the order placed .
 
Returns
 
The customer is entitled to revoke the order requested within fifteen days from the receipt, after notifying CROMOZONA VALENCIA SL. If exercising this right of withdrawal by the customer will return costs and the damage sustained by the product or commodity.
The right of return does not apply to those custom products or for reasons of hygiene or other exceptions legally provided for is not likely to return.
 
CROMOZONA VALENCIA SL accept only minimal wear product solely because they try to make a final decision on acquisition without altering the condition of the product at the time of delivery. In cases of excessive use of either your return will not be accepted.
 
To make a return the customer should consider the following:
- No refunds are allowed in personal or intimate use for hygienic given the nature thereof.
- Shipping costs for the original receipt of the order at the address provided by the customer will not be credited .
- The returned product must be in its original condition without having been used or handled , and must reach us in perfect condition and in their original packaging , including guarantees, labels and instructions. The shipping cost to our warehouse is borne by the customer .
 
Thus, the total spending to return the first shipment and the cost of administrative processing and shipment to our warehouse will be deducted .
In all cases , the refund is made ​​to a bank account number of the person who placed the order within a maximum of 5 days from receipt of the product in our stores .
 
 
13. OBLIGATIONS OF THE USER / CLIENT
 
Save your personal key with due diligence .
VALENCIA SL CROMOZONA Provide personal contact and truthful data.
Use the information published by CROMOZONA VALENCIA SL exclusively by the client strictly within the staff proposed business relationship .
Not to reproduce, sell or dispose of the information published by VALENCIA SL CROMOZONA in its contents without the express permission of the company.
Faithfully use the shopping service provided by CROMOZONA VALENCIA SL on your website and refrain from manipulating the contents of your website , or interfere with their computer resources through viruses or other conduct prohibited by law.
Respect the purchase agreement once accepted the order, with the timely payment of the agreed price.
 
 
14. RIGHTS CROMOZONA VALENCIA SL
 
Save , modify or suspend the website without notice.
Modify the price bids .
Reject orders stockouts or customer default .
Reject orders unlawful conduct of the customers, or for any other reason , to prevent fraud .
Reject access to tools to clients in case of breach of these conditions .
Receive the amount of customer purchases accepted the transaction.
Reserve the domain and retain full ownership of the item until full payment from the customer .
Reserve the right to make drawings of goods or services on your website.
 
 
15. RIGHTS OF INTELLECTUAL PROPERTY
 
The rights to the intellectual property (including and without limitation : brands , logos , text, photographs , icons , images, ... as well as graphic design , source code and other software elements content on page web www.lookfantasy.com owned CROMOZONA VALENCIA SL or wholesale companies and manufacturers of products and services offered. therefore subject to intellectual and industrial and protected by Spanish and international law property.
 
Without the prior written authoritative form CROMOZONA VALENCIA SL or, where appropriate, the wholesaler or the manufacturer of the product rights holder approval , you may not use , copy, distribute , reproduce, transmit , manipulate , and any use beyond a normal and necessary to visit the site and use of services offered use .
 
Access to services provided by means not CROMOZONA VALENCIA SL waiver, transfer or total or partial transfer of rights arising from intellectual property , or assigning rights to use, modify , use, reproduction , distribution or public communication of these contents without the prior express written consent of the respective owners of such rights, without prejudice to the right to view and obtain private backup such content , provided that such right is exercised according to the principles of good faith and provided keeps unchanged the intellectual property of the owner of such rights, non-commercial use and solely for your personal information .
 
The liability for the use of rights protected by the intellectual property of third parties contained in this page illegally or violate morality , honor or privacy materials, rests solely with the user, in any case exempt CROMOZONA VALENCIA SL any liability arising from such conduct.
 
 
16. RELEASE OF LIABILITY
 
The liability CROMOZONA VALENCIA SL for the products supplied is limited to the amount thereof , the user or consumer waiver of any responsibility CROMOZONA VALENCIA SL for any reason in any case of dissatisfaction with the products purchased , and possible failures , access slowness or errors in access to the web , including loss of data , or other information that might exist on your computer or network user accessing www.lookfantasy.com
 
 
17. SECURITY AND PRIVACY
 
CROMOZONA VALENCIA SL guarantees the security and confidentiality of all communications with its customers. All payment transactions on- line , if they occur, are made through a secure server , based on the standard SSL protects data against attempted rape by a third party .
 
CROMOZONA VALENCIA SL guarantees the protection and confidentiality of personal , home , payment details and any other information provided to us by our customers in accordance with the provisions of Law 15/ 1999 of 13 December on the Protection of Data Personal .
 
All information provided by our customers CROMOZONA VALENCIA SL or its employees will be included in an automated file of personal data created and maintained under the responsibility of CROMOZONA VALENCIA SL. In compliance with the provisions of Law 15/ 1999 of 13 December, clients of www.lookfantasy.com may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to CROMOZONA VALENCIA SL , Pl Xuquer , 4 Valencia 46021 or by sending a message to cromozona@cromozona.com .
 
 
18. GOVERNING LAW AND JURISDICTION
 
The purchases made with CROMOZONA VALENCIA SL are subject to Spanish law. In case of any conflict or discrepancy the applicable jurisdiction will be the courts or tribunals of Valencia ( Spain ) as long as there is any legal provision prohibited .
 
 
19. SEVERABILITY OF SECTIONS
 
If any clause in these Terms is declared fully or partially invalid or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof that is invalid or ineffectual and the General Conditions in everything else, taking such provision or part thereof that is affected by not placing.


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